FAQs

Frequently asked
questions.

What installers and EPCs ask us most, answered straight — turnaround, scope, pricing, and how an engagement actually runs.

300+ Installers supported
99% Plan set first-pass approval
15,000+ AHJs in database
1,000+ Utilities in database
Nationwide Coverage

Who we are and who we work with.

We run the back office for solar installers and EPCs. Sales proposals, site surveys, plan sets, PE stamping, permitting, and interconnection and PTO. You sell and install, we run everything in between.

Solar installers and EPCs only, from single-market residential shops to multi-state operations. 300+ installers use us, including six of the top ten on the Top Solar Contractors list.

No. We work behind our clients' names and never sell to their customers. If you are a homeowner, speak to your installer.

Residential and commercial solar, energy storage, EV chargers, and generators. Site surveys are residential only.

Nationwide. Our database covers 15,000+ AHJs and 1,000+ utilities, and our PE partner network is licensed in all 50 states.

What each service includes.

Each service works on its own. Most installers start with the stage that is slowing them down and widen from there.

Site and array layout, electrical single line and three line diagrams, structural detail, equipment specification, labels and placards, assembled in the format that jurisdiction accepts.

A PE stamp is a licensed engineer's certification that the design meets code, and most AHJs require one before issuing a permit. We provide structural and electrical review separately or together, sealed by an engineer licensed in your project's state.

An EnergyScape technician. You book a window in SiteScape, a vetted, background checked and insured technician accepts it and shows up. Your crew never makes the trip.

No. We work inside the tool you already run: Aurora, OpenSolar, Scanifly, Artemis or HelioScope for residential, and HelioScope or PVsyst for commercial.

Our in-house AI QC tool, built on 350,000+ processed designs and wired into our AHJ and utility database. It verifies every set against local codes and standards before it leaves us. 99% of our plan sets clear on the first pass.

Yes. We prepare the package, file it through whatever channel that authority uses including SolarAPP+, and stay on the file until the permit is issued.

Both. They are separate filings months apart: interconnection before install, PTO after inspection. Scheduling the inspection itself stays with your team.

How fast, and what it costs.

Residential proposals come back in 15 to 20 minutes. Residential plan sets and PE stamping in 24 hours. Site survey technicians are dispatched within 24 to 48 hours. Permits and interconnection applications are filed within 24 to 48 hours. Commercial work is scoped and quoted per project.

99% of plan sets clear on the first pass. 95% of permit submissions are approved on the first attempt. 90% of interconnection and PTO applications clear on the first attempt.

We revise and resubmit at no extra charge. That applies to both AHJ and utility rejections, and your team is not pulled into a conversation with a plans examiner.

No. Revisions are unlimited and handled in real time, including while your rep is still with the customer.

Yes. Bundled services are priced about 20% below booking each one separately.

No. Twenty projects a month or two hundred, same process and turnaround.

How an engagement runs.

No. Submit through Sunscape, or we work inside your own CRM as an extension of your team.

One NABCEP certified account manager who stays with your file across every stage and every market, so you are not re-explaining the project at each handoff.

No. Proposals and plan sets carry your branding, your logo and your template. We work behind your name.

For a plan set: the site survey, utility bill, signed contract and the proposal. For a proposal: the property address, and the utility bill if you have it.

Every field technician is vetted and background check verified, insured, trained to our checklist, and experienced on residential solar sites.

Send us your markets, your monthly volume and where you are losing time. We come back with pricing and turnaround. No minimum order.

Still have a question?

Ask us directly.

Send your markets, your monthly volume, and what you need. We come back with pricing and turnaround, usually the same day.

  • One service or all six — bundled pricing runs about 20% lower
  • AHJ and utility revisions at no extra charge
  • One NABCEP certified account manager on every file

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